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Five Brothers Integration FAQ

What is an integration?

An integration is a way for 2 different systems, such as Pruvan and FiveOnline, to exchange information.

What are the features of the Five Brothers integration?

The integration supports order import, check in, adding additional tasks, default assign to, auto admin, and the push key.

What types of orders are imported from FiveOnline?

The Five Brothers Integration will import Inspections, Work Orders and Grass Orders from FiveOnline.

What information from my Five Brothers work order is visible in the Pruvan project?

Below is a list of how data is mapped from Five Brothers to Pruvan:

Work ItemProject
Order Project Number
Address Address
City City
State State
ZIP ZIP
Due Date Due Date
"Inspections", "Work Order", or "Grass" Reference
Order Type Description
  Task
Order Type Task Name

Can I auto-assign my Five Brothers projects?

The Five Brothers integration supports our Default Assign To feature which gives you limited auto-assignment ability.  See this article for more information.

Can I send my Five Brothers photos back to FiveOnline automatically?

No, but you can use the Pruvan Downloader to have them sorted on your computer and ready to go though!

What does Auto Admin do?

Auto Admin is one of our core integration features.  Read more in the Auto Admin article.

What does the Push Key do?

You can use the Push Key to refresh your orders.  See the Push Key article for more.

Can I change the task's that are on the Five Brothers projects?

Yes, depending on your user permissions.

Can I add extra tasks or surveys to my Five Brothers projects?

Yes! Check out this article on adding additional tasks.

Will my surveys go to Five Brothers or fill out my forms in FiveOnline?

No, you will see the survey results in Pruvan Online and in your Downloader for you to use.  No Five Brothers form data is sent to Five Brothers.

Can I submit my Five Brothers work orders from Pruvan?

No, you must complete the work order in FiveOnline.

Can I Check In with Pruvan for Five Brothers?

Yes!  You must enable Check Ins in the integration configuration.

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