Submitting a Support Request from your online account is a great way to get help from Pruvan Support as it allows you to grant temporary 30 day access to us to troubleshoot issues.
To submit a Support Request from Pruvan Online:
1.) Click on Support on the top menu
2.) Then click Request Support
3.) Enter a brief but accurate description of the issue, along with an email address and contact number in which we can reach you.
4.) Allow a Support Analyst access to your Account to help troubleshoot any issue. Just click/check the small box to grant access.
5.) Be sure to click the Submit button to send the Support Request, ensure that the request was sent
Check up on all your tickets you send to Pruvan! Check out this article on how to sign in to Pruvan Support Center.