PRUVAN SUPPORT CENTER

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How do I submit a Pruvan Online Support Request?

Submitting a Support Request from your online account is a great way to get help from Pruvan Support as it allows you to grant temporary 30 day access to us to troubleshoot issues in your account.

To submit a Support Request from Pruvan Online:

1.) Click on Support on the top menu

2.) Then click Request Support

 

 

3.) Enter a brief but accurate description of the issue, along with an email address and contact number in which we can reach you.  

4.) Allow a Support Analyst access to your Account to help troubleshoot an issue that may be encountered.  Simply click/check the small box to grant access.

5.) Be sure to click the Submit button to send the Support Request, ensure that the request is sent successfully.

 

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