Using a Pruvan Standard Integration you can send back survey results as a task in order to initiate a rework process.
1. Get the Initial Survey Results
When you receive survey results over your uploadPictures web service save the "survey" field as-is in it's JSON string form in addition to however you need to process the data for your system.
2. Determine if a Rework is Needed
Using your companies business criteria find out if the survey meets your standards. If not, begin a rework process.
3. Survey Clean up
Parse the survey JSON and remove any picture UUIDs that map to photos that were deemed invalid. Also remove any answers that are invalid. This is an optional step but will help out your field crew to determine what needs to be looked at again.
4. Create a Rework Project
Create a new project in Pruvan. You can update the existing project but it may go unnoticed if you're running an external integration. To add the rework survey, create a task with an appropriate serviceName and in that service object add the survey JSON as a field to the surveyDynamic key. The whole thing as you received it and with your above modifications. It is also a good idea to add context as to what needs to be re-done or re-evaluated in either the project or service instructions fields. Push this new project to Pruvan or initiate a getWorkOrders call to complete the import.
5. Proceed Normally
From this point forward the process is the same as any other project. The vendor will receive the project and be able to complete it. They will see all photos that were already on the survey and all previous answers, less the answers and photos you removed in step #3. They can change, remove, and add photos and answers as needed to complete the survey rework. When they are complete and the new survey publishes back to you, you will only receive new photos taken over uploadPictures. Be sure to save the original photos as long as you need them for this survey.
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