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Spectrum Integration Overview - How it Works!

The Spectrum Integration is the link between your Prism account and your Pruvan account.

Spectrum's integration supports order import, default assign to, auto admin, photo relay, surveys, and the push key.

Imported Orders

Orders are imported when you press the Refresh button in the Integration in your Pruvan account. You can re-sync Pruvan and Prism by pressing the Full Import button, this will import all active orders from Prism.

Default Assign To

Default Assign To lets you assign all incoming Spectrum orders to a specific user on your account or ALL users in your Pruvan account.

Auto Admin

Auto Admin is used to control what fields the integration updates once the order is already in Pruvan.

Photo Relay

Your photos will relay to the Prism system based on your QA settings in Pruvan.  Once the photos are published they will show up in the Prism web portal.  The following set of articles go over the different QA options you have available.

Surveys

Spectrum Completion Detail questions will be imported on your work orders as a Survey task. These questions can be answered in Pruvan and will relay directly to the Prism system.

Pruvan Push Key

The Push Key can be used to refresh your Spectrum integration directly from a web browser bookmark.

See this article for how to get set up your Spectrum Integration:

 

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