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How to Setup the Guardian Integration

  1. Log in to Pruvan Online with your Pruvan Master Username 
  2. Click 'Clients / Integrations'
  3. Select 'Configure'
  4. Click 'New'
  5. For the Client Name enter "Guardian"
  6. For the Integration Code enter "GAM"
  7. Click the Integration Type dropdown and select "Aspen Grove iProperty"
  8. Click Next
  9. You should have received and email from Guardian with the subject line "Aspen iProperty(R) - Your Pruvan Integration Password" which will contain a long code with both letters and numbers
    • You will enter the email address you received the email on as the integration username and the long code from the email as the integration password
    • Be sure to look at the recommended field setting in the image below before you hit Validate
  10. Click Validate at the bottom of the screen and if you get a green "Success" you can Save the integration
    • If you get an error then you will need to verify that you are using the integration credentials sent to you in the email and are NOT Guardian credentials you log into iProperty with
    • You may need to reach out to Guardian and let them know you would like Pruvan to be your Integrator in order to receive the email with the required password

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Make sure to Refresh the new Guardian integration to pull in all your work orders into Pruvan!

 

 

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