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Welcome SRJ Field Services Vendors - Start Here

SRJ Field Services has partnered with Pruvan as their process management solution. Vendors will be provided sub-user credentials to log into an Online Portal and Mobile App to complete all assigned work.

 

Already have your own Pruvan account?

Not to worry. You can use the Pruvan Share integration to import SRJ Field Services orders into your Pruvan account and all collected data will relay back to SRJ Field Services.

 

Not sure if you need or want your own Pruvan account?

All vendors can log into Pruvan with the sub-user credentials provided by SRJ Field Services to complete your work, but the sub-user credentials do have restrictions that will prevent you from accessing all the features Pruvan has to offer. Please refer to the table below to see what the differences are between a Master User and a SRJ Field Services Sub-user:

 

Master User (Your own Pruvan Account)

Sub-User (SRJ Field Services sub-username)

Ability to sub-assign work orders to individual contractors. Pick and choose which orders are seen by employees/contractors.

Only 1 login profile. All employees/contractors use same profile – all orders are visible to everyone. (no sub-assignment)

Visibility/access to uploaded data (photos/surveys) for the life of the account or 7 years.

Limited visibility/access to uploaded data (photos/surveys) for 90 days.

Receive work from multiple work providers in one account as well as create work orders for local work.

Only receive orders from Master User (SRJ Field Services).

More control over workflow - QA photos prior to relaying them to the client, control over work order options.

Very limited control over workflow - Photos upload directly to client, order options preset and cannot be changed.

 

 

What do you need to know to get started?

 

Step 1     Are you a SRJ Field Services vendor?

  • No -Want to get work from SRJ Field Services? Reach out to VENDOR APPLICATION LINK HERE
  • Yes - If you have completed the SRJ Field Services on-boarding process and you are expecting to receive orders or you are already receiving orders move on to Step 2

 

Step 2     Do you already have a Master Pruvan account?

  • Not Sure? - Using your email address you can check to see if you have a Master Pruvan account already with our Forgot Username tool***
  • No - If you do not already have a Master Pruvan account you can create one on our Pruvan Sign Up page!
  • Yes - If you already have a Master Pruvan account then you are ready to set up the SRJ Field Services Integration, move on to Step 3

 

Step 3     Ready to Setup the SRJ Field Services Integration?

***Note If you request your username and it is not listed as a Master Account then will need to create a Master Account.

 


 

Want to learn more about SRJ Field Services Integration?  Click Here

Need Help?  Contact Pruvan Customer Care

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