When you encounter a failed upload in Pruvan Mobile, the item has attempted 3 times to upload and has continued to fail. Depending on the failure error you may need to retry the upload after the error has been resolved.
Retry All Failed Uploads
- Open Pruvan Mobile
- Navigate to the Upload Manager
- Tap Retry All Failed
Retry Individual Failed Uploads
- Open Pruvan Mobile
- Navigate to the Upload Manager
- Tap Edit
- Select the failed upload(s) you want to retry
- Tap Retry
Force Upload
You encounter a situation where uploads are seemingly stuck in a pending status. In these rare cases you may need to force them to upload. Forcing an upload should be used as a last resort when all other options have been used.
- Open Pruvan Mobile
- Navigate to the Upload Manager
- Located the upload you wish to force
- Long press on the item (Android) or tap on the item (iOS)
- Select Force Upload
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