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How to Cancel a Subscription

Cancelling your subscription will take effect immediately.  This will also deactivate all of your devices on the Pruvan Direct Device Plan.  Cancelling your Pruvan Direct Device Plan before your plan expires will automatically generate a credit in your Pruvan Account.  This credit will be automatically applied to your next Pruvan subscription.  This credit is NOT a refund to your payment method.  Follow these steps to cancel your account:

  1. Log in to Pruvan Online
  2. Click on the Account menu
  3. Select Subscriptions
  4. Click the edit (pencil) icon for your subscription
  5. Click Cancel Subscription
  6. Review and Accept by clicking Yes

    

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