The Cyprexx Integration is the link between your Cyprexx account and your Pruvan account.
Cyprexx's integration supports auto order import, photo relay, survey submission, completion date, default assign to, auto admin, and the push key.
Orders are imported automatically as they are assigned to you by Cyprexx. You can re-sync Pruvan and Cyprexx by pressing the Full Import button, this will import all active orders from Cyprexx. The types of work orders that are imported are Pre-forclosure services and maintenance orders, as well as Preservation services and maintenance orders. Inspections and Repairs will not be imported and the existing systems for those types of orders should be used.
See this article for how to get set up:
Default Assign To
Default Assign To lets you assign all incoming Cyprexx orders to a specific user on your account.
- See this article on Default Assign To
Auto Admin is used to change what fields the integration updates once the order is already in Pruvan.
Pruvan Push Key
The Push Key can be used to refresh your Cyprexx integration directly from a web browser bookmark.
Your photos will relay to Cyprexx based on your QA settings in Pruvan. Once the photos are published they will show up in Cyprexx's web portal photo manager. The following set of articles go over the different QA options you have available.
Cyprexx is in the process of adding their forms to Pruvan's system to be used as surveys. For the forms that are already entered you will receive a survey task on that project to complete and submit. Once the survey is published, the answers will auto fill the form in Cyprexx's system.
Projects that have been cancelled will be removed from your Pruvan account. Projects that are complete will be auto-closed by the integration after they have been processed.
See our Cyprexx FAQ