The Servicelink Integration is the link between your Servicelink account and your Pruvan account. Orders are pulled in to Pruvan from Fieldscape.
Servicelink's integration supports importing work orders, check in, default assign to, adding additional tasks, auto admin, and the push key.
Orders are imported whenever you press the Refresh or Full Import buttons on your Servicelink integration. This will import all active orders from Fieldscape.
See this article for how to get set up:
Default Assign To
Default Assign To lets you assign all incoming Servicelink orders to a specific user on your account.
- See this article on Default Assign To
Both Photo and Survey tasks can be added to Fieldscape orders. These tasks will show up on every project that imports, in addition to the tasks that normally import.
Auto Admin is used to change what fields the integration updates once the order is already in Pruvan.
Pruvan Push Key
The Push Key can be used to refresh your Servicelink integration directly from a web browser bookmark.
The Servicelink Integration supports Servicelink's Check In requirements. Be sure to enable check in when setting up the integration. For more information read the following article:
See our Servicelink FAQ