Follow

How To Set Mobile Configuration Options

Setting Mobile Configuration Options is available through Pruvan Online.  These options can control how Pruvan Mobile operates, how your photos are published, and restrict camera settings in Pruvan Mobile.  There are 4 levels of control for options, they are:

  1. Device
  2. Account
  3. Project
  4. Task

The lowest level option will have precedence over any higher level options.  For instance a project level option will override an option set at the device level.

Configuration Options

Definitions

  • Mark Complete Button:  The green button on the mobile app; traditionally referred to as the 'publish' button
  • Evidence Type:  How the photo is tagged.  The default Evidence Types are Before, During, and After.
  • Default Value:  This is the way the option will work when it is not set at any level

Project Control Options

all_required_tasks_complete

required

auto_relay

mark_complete_label

mark_complete_mode

upload_pics_only_when_wo_complete

acceptance_required

camera_icon_hidden

complete_icon_hidden

allow_workorder_edits

allow_service_edits

mobile_project_review

Photo Control Options

evidenceTypes

camera_orientation

photo_size

photo_timestamp

frame_images

Video Enabled

Check In Control Options

check_in_provider

check_in_required

check_in_photo_required

check_in_relay

check_in_service

check_in_mode

check_in_timeout

Device Control Options

activity_timeout

allow_manual_work_order_creation


Acceptance Required

  • Allows Mobile users to Accept or Reject projects from the field
  • This dialogue is presented when the camera, or a survey, is opened
  • Can be set to True or False
  • Default is False
  • Available at the Account and Project levels

Activity Timeout

  • Automatically logs out mobile users after a set number seconds
  • Use the Quick Login feature to avoid repeatedly typing in long passwords
  • Can be set to any whole number
  • Default is 0:  never timeout
  • Available at the Account level

All Required Tasks Complete

  • This will make it so that all Tasks that are marked 'required' are complete before allowing the Mark Complete Button to be pushed, when set to 'true'.
  • Can be set to True of False
  • Default is False
  • Available at the Account and Project levels.

Allow Manual Work Order Creation

  • Controls the visibility of the '+' button in the mobile app
  • Can be set to True or False
  • Default is True
  • Available at the Account level

Allow Service Edits

  • When false users will not be able to add, delete, or alter the tasks on a project
  • Can be set to True or False
  • Default is True
  • Available at the Project Level

Allow Workorder Edits

  • When false users will not be able to change any field on a project; to include changing the status or who it's assigned to.
  • Can be set to True or False
  • Default is True
  • Available at the Project Level

Auto Relay

  • Automatically publishes photos as they upload.  At the Device level it only applies to Ad-Hoc projects.
  • Can be set to:
    • Downloader - Only auto relay photos to the Downloader, photos going to a client integration will still need to be published
    • Client - Only auto relay photos to an integration client, photos going to the Downloader will still need to be published
    • Both - Auto Relay photos to the Downloader and any client integration
    • Off - Do NOT auto relay photos, all relays require photos to be published
  • Default is Off
  • Available at the Device, Account, and Project levels

*Note: In order to generate a CSR when using auto-relay, the project must be marked 'complete' from the device

Camera Icon Hidden

  • Controls the visibility of the camera button in the mobile app on the project details page (next to the check mark)
  • Can be set to True of False
  • Default is False
  • Available at the Account, and Project levels

Camera Orientation

  • This will lock the camera orientation to a specific setting
  • Can be set to:
    • Portrait - Locks the camera in an upright photo mode; photos will always be in this orientation even if the device is turned sideways
    • Landscape - Locks the camera in a horizontal photo mode; photos will always be in this orientation even if the device is turned upright
    • Auto - The camera will adjust to how the device is being held and take the photo in that orientation
  • Default is Device setting
  • Available at the Device, Account, Project, and Task levels

Complete Icon Hidden

  • Controls the visibility of the Checkmark Button in the mobile app
  • Can be set to True or False
  • Default is False
  • Available at the Account and Project levels

Evidence Types

  • Set the evidence types to custom labels, such as Front, Back, Left Side, Right Side
  • Can be set to any value, up to 50 different types
  • Default is Before, During, After
  • Available at the Account, Project, and Task levels

Frame Images

  • Enables a Pruvan frame around photos taken on the project
    • This photo frame contains a QR code and link to the original image on the Pruvan servers
    • This can be used to verify the authenticity of the photos
  • Can be set to True or False
  • Default is False
  • Available at the Account and Project levels

Mark Complete Label

  • Set the label of the Mark Complete Button to a custom value, the default is Publish
  • Can be set to any value (letters and numbers)
  • Default is Publish
  • Available at the Account and Project levels

Mark Complete Mode

  • Controls the function of the Mark Complete Button (the Green button)
  • Can be set to:
    • Work Order - The default 'publish' action, will also mark the project status 'complete'
    • Status - Marks the project status 'complete'; no publish event
    • Field Status - Marks the Field Status 'complete'; does not change Status or publish
    • Off - Disables the Mark Complete Button altogether
  • Default is Work Order
  • Available at the Account and Project levels

Mobile Project Review

  • Controls whether or not a project created with a Hot Link will let the user review the information before it is saved
  • Can be set to True or False
  • Default is False
  • Available at the Account and Project Levels

Photo Size

  • Controls size of the photos being taken
  • Can be set to:
    • Small - 640 x 480 (0.3 megapixels) on iOS and Android
    • Medium - 640 x 480 on iOS and between 0.9 - 3.0 megapixels on Android (based on supported resolutions on the device)
    • Large - 1280 x 720 (1 megapixel) on iOS and between 3.0 - 5.1 megapixels on Android
    • Extra Large - The largest resolution supported by the device
  • Default is Device setting
  • Available at the Device, Account, Project, and Task levels

Photo Timestamp

  • Controls whether the date and time are drawn on to the photo
  • Can be set to Date, Time, Date and Time, or Off
  • Default is Device setting
  • Available at the Device, Account, Project, and Task levels
    • This will NOT affect the EXIF timestamp

Required

  • Makes the Task required; a project can not be marked 'complete' until all required tasks are satisfied
    • Photo Task - at least one photo must be taken on the task to mark the project 'complete'
      • To require specific numbers (min / max) of photos use a Survey instead
    • Survey Task - the survey must be submitted successfully in order to mark the project 'complete'
  • Can be set to True of False
  • Default is False
  • Available at the Task level

Upload Pictures only when Project Complete

  • Controls how pictures upload from the mobile device.  When set to true, photos will not upload until the Mark Complete Button is pushed
    • Mark Complete Mode must be set to 'workorder' when used with Ad-Hoc projects
  • Can be set to True of False
  • Default is False
  • Available at the Account, and Project levels

Video Enabled

  • Controls whether the user can take videos
  • Can be set to True or False
  • Default is True
  • Available at the Account, Project, and Task levels

Check In Options

These options control how Check In functions in Pruvan Mobile

Check In Provider

  • Enables the Check In system in Pruvan Mobile
  • This tells Pruvan which Check In provider to send the Check In information to
  • Can be set to one of the following support providers:
    • Aspen Grove Solutions
    • Mortgage Contracting Solutions
    • Servicelink
  • Default is none
  • Available at the Project level 

Check In Required

  • Requires a Check In to either complete or start the project, based on the Check In Mode option
  • Can be set to True or False
  • Default is False
  • Available at the Project level

Check In Photo Required

  • Requires a Check In Photo to submit the Check In
  • Can be set to True or False
  • Default is False
  • Available at the Project level

Check In Relay

  • Controls when the Check In is relayed to the Check In provider
  • Can be set to the following values:
    • Auto - Check In is submitted to the provider as soon as the project is completed
    • Manual - Check In information is held in Pruvan Online until manually published from the Photo Details screen
  • Default is Manual
  • Available at the Project level

Check In Service

  • Requires a Survey task to be part of the Check In process and not show up in the normal task list in Pruvan Mobile
  • This is used by most Check In providers
  • Can be set to any Task Name that contains a valid survey on the project
  • Default is none
  • Available at the Project level

Check In Mode

  • Controls when the Check In is required
    • Note - Only enforced when Check In Required is True
  • Can be set to one of the following values:
    • Start - Requires Check In before any photos are taken or surveys started
    • Completion - Requires Check In before the mark complete button can be pushed
  • Default is Completion
  • Available at the Project level

Check In Timeout

  • Determines how long, in seconds, previously used Badge numbers will auto-load in new Check Ins
  • Can be set to any whole number
  • Default is 0:  never timeout
  • Available at the Account level

Setting Configuration Options in Pruvan Online

Project and Task Levels

Project and Task level options can also be set with Work Types.

These options can be set in the Project page:

  1. Log in to Pruvan Online
  2. Click Projects
  3. Open the Edit Window
    1. New Project:
      1. Click New
    2. Update Existing Project:
      1. Locate the project you want to update
      2. Click the project to select it
      3. Click Edit
  4. Edit Options
    1. To change options at the Project level:
      1. Click the Options dropdown menu
      2. Set the options you would like
    2. To change options at the Task level:
      1. Click the Tasks tab
      2. Click the settings icon (gear) next to the task you want to update
      3. Set the options you would like
  5. Click Save

     

Account Level

Options at the Account level can be set by:

  1. Log in to Pruvan Online
  2. Click the Account Menu
  3. Select Edit Profile
  4. Click the Profile Options dropdown menu
  5. Edit the options you would like to change
  6. Click Save

Be sure to refresh your project lists on all mobile devices after making an option change so that the projects update on the device.

Device Level

Device level options can be set in the App under Settings.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments