PRUVAN SUPPORT CENTER

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Quick Start (No Pruvan Account)

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Follow the steps below if you do not have a Pruvan account.   

Step 1:  Install myFAStrack Desktop

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Click here to Install on PC/Desktop (requires FAStrack Login)

Pruvan provides the myFAStrack desktop app that allows FAS vendors back office staff to manage their assigned work and associate field photos and field surveys to these work orders.

 

Step 2: Capture and manage photos

 (Learn More)

FAS requires before and after photos of work performed.  Photos can manually be uploaded to jobs in the back office or captured in the field using an integrated mobile application offered by Pruvan.

 

Step 3: Complete required surveys

 (Learn More)

On specific orders, FAS requires surveys to be completed.  The survey forms can manually be completed in the back office or captured in the field using an integrated mobile application offered by Pruvan.

 

Need Help?  Free help is available.

Open a ticket or call us at 512-244-9511 x210 to start the process with the Pruvan Customer Care team to help you get setup.  You can always email Pruvan Customer Care at helpdesk@pruvan.com.  Be sure to leave your contact information and we will setup a time to help you get setup.

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